WorldwideConsultant
Consultant
(Full Time)
Responsibilities:
- Perform project management duties including scheduling of implementation projects, coordinate resources, manage client expectations
- Communicate with Management, Development Team, and End Users/Customers to clarify requirements, troubleshoot issues, and report project status
- Perform data population, implementation, and conversion for clients
- Train clients in use of software
- Assist in documentation and testing
- Help assign teams to specific releases based on client needs and expectations
- Determine how to handle mid-release change requests
- Compile estimates
- Upgrade software and hardware in operational locations
- Assisting with sales — serving as a source for sales leads, may need to go on sales presentations
- Ensures maximum issue resolution in minimum time
- Planning, conducting, and documenting system tests for Merrick's suite of products
- Monitor resolution of "critical" client issues
- Act as the front line in customer support by taking calls and emails from clients regarding set-up questions and problems for Merrick's suite of products
- Certifies that products are stable
- Works to develop, apply, and maintain quality requirements that include the creation and execution of methods and procedures for testing and debugging programs
- Work with consultants and testers to determine if reported problems are "bugs" requiring scheduling for program fixes or related to set-up issues requiring additional support
- Release Posting
- Communicate with Management, Development Team, and End Users/Customers to clarify requirements, troubleshoot issues
- Prioritize within items already assigned to specific release for testing
- Monitor testing progress on Test SCRs
- Report to other teams on progress of testing for unit and regression
- Perform software installations at client sites as needed and act as technical back up for help desk
- Assists in keeping a list of known errors and possible "work arounds" (until they are fixed) to be published online for users
- Provides estimates for testing
Qualifications:
- Bachelors degree in Electrical, Chemical, or Mechanical Engineering, and/or Computer Science with 3 years experience and/or Masters in above with one year experience
- Advanced in PC, Network, and software set-up
- Advanced skills in at least one standard query tool such as ISQL, Microsoft's Query Analyzer, Oracle'’s SQL, Toad, or Access
- Proficient in database administration experience (MS SQL Server/Oracle/Sybase)
- Experienced using MS Windows Operating Systems
- SQL programming, VB.net, C#, or Java experience helpful
- Must have a good understanding of problem analysis and problem solving
- Position requires excellent oral and written communication skills
- Candidate should be willing to work extended hours when necessary to meet schedules and provide support for production implementations
- Ability to work well under pressure is required
- Candidate should be self-motivated, able to handle multiple projects simultaneously and be able to complete assigned tasks with minimal supervision
- Must have a strong technical foundation and possess the ability to work independently as well as in a team environment to complete objectives
- The ability to follow-through with the developers or customers and explain system deficiencies, requirement, or features
- Upstream oil and gas knowledge, particularly relating to field data captures, how to do allocations (i.e. the concepts), regulatory agency requirements for production and well test filings
