Technical Analysts/Consultants
Technical Analysts/Consultants
Responsibilities:
- Entry level position which includes:
- Level I and II Help Desk activities.
- Participating in conducting, and documenting system tests Merrick's suite of products DynaCap, eVIN, ProCount, OVS, Rig Hand, Regulatory and RIO modules
- Documenting system defects
- Assisting on new software releases
- Assist in keeping a list of known errors and possible "work arounds" (until they are fixed) to be published on line for users
- Data cleansing activities via spreadsheet and SQL in support of client implementations.
- Conducting training sessions where appropriate or assist trainer
- Additional Training Responsibilities may include:
- Developing an internal Merrick training program for third party software used in house such as SalesForce, Replicon etc.
- Conduct orientation sessions and arrange on-the-job training for new hires
- Evaluate training effectiveness and be ready with alternative ideas if training approach is not providing desired results.
Qualifications:
- Must have a good understanding of problem analysis and problem solving.
- Candidate should be self motivated, able to handle multiple projects simultaneously and be able to complete assigned tasks with minimal supervision
- Strong written and verbal communication skills
- Oil & Gas experience a plus especially in upstream operations
- Proficient in PC, Network and software set up
- Proficient in at least one standard query tool such as ISQL, Microsoft's Query Analyzer, Oracle's SQL, Access
- Ability to write and modify bat files
- Experienced using MS Windows Operating Systems
- Database Administration experience a plus (MS SQL Server/Oracle/Sybase).
- SQL programming, VP, PowerBuilder or C++ experience helpful

